Michael Phan

Director of Delivery / PMO

Visionary delivery leader with 20+ years of comprehensive experience integrating software engineering, product strategy, and large-scale delivery. 9+ years in senior management roles (Delivery Director/VP/COO) building resilient platforms and scaling software delivery organizations. Proven track record of architecting Offshore Development Centers (ODCs) and managing multi-million USD P&Ls for enterprise clients across the US, UK, APAC, and Vietnam.

Demonstrated expertise in navigating complex enterprise engagements, driving pre-sales bid management, and converting RFP/RFIs into long-term strategic partnerships. Successfully scaled engineering teams from foundational groups to 150+ billable headcounts while maintaining exceptional delivery quality, high utilization, and low attrition rates.

Strategic partner bridging the gap between business objectives and technical execution, driven by robust Agile governance, enterprise compliance standards, and a relentless focus on translating complex operational challenges into scalable business value.